购买虚拟主机时,大家需要了解主机商的退款政策。在BlueHost中国购买的虚拟主机,保证30天内全额退款。超过30天不予以退款。当然,BlueHost主机年付是没有免费域名赠送的,所以退款时也没有扣除域名费用这一说法。只要在购买之日起30天内申请退款,就可以直接获得全部退款。
BlueHost主机申请退款流程
与BlueHost英文站申请退款不同的是,在其中文站购买主机的用户无需发送Ticket给客服人员,直接删除主机订单,然后提交一下退款申请即可。下面是详细的申请退款流程:
1.登录到BlueHost账户并进入账户管理,依次点击“管理订单”-“罗列/搜索订单”。
2.直接点击要申请退款的主机所绑定的域名。
3.如图所示点击主机产品下面的“删除订单”按钮。
4.删除后再依次点击“我的账单”-“申请退款”。
5.然后会看到当前账户里面的余额,输入要退款的金额以及申请原因,最后点击“确认”完成,等待BlueHost官方处理。
需要注意的是,在申请退款后7到14天时间到支付宝账户中去确认您的退款是否已经被支付宝受理。另外BlueHost用户购买时使用支付宝绑定的信用卡进行支付,是由支付宝代将钱转到支付的卡上,再将钱款退还到支付的信用卡中,不会退还到支付宝余额。
BlueHost主机承诺30天内无条件申请退款,如果订单一旦超过30天,删除订单按钮依然会在主机下方保留,但是此时删除订单将不退还任何费用。所以不要在订单超过30天后尝试点击删除订单,删除订单后将无法撤销删除操作,并不能恢复主机。
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